Alokai Ecosystem: For enterprise teams that want to move fast with a proven setup

Frequently asked questions

Why don’t you share an exact price on your pricing page?

Each company we work with has unique goals, requirements, and architecture. Our pricing adapts to that. A fixed number wouldn’t reflect the real cost or value of an Alokai deployment. We prefer to build a plan that matches your specific needs and scale.

How fast can we go live?

Timelines vary based on your setup, integration scope, and team size. Some projects go live in a few weeks, while others take a few months. We’ll help you define a rollout plan that fits your priorities and ensures long-term success.

What is included in the onboarding?

Our standard onboarding includes two live sessions designed to accelerate your team’s setup and adoption:

• Technical Onboarding (1h): A session for developers to understand Alokai’s core features, concepts, and best practices.
• Console Walkthrough (30 min): A guided demo of the Alokai Console, giving both technical and business teams full visibility into storefront performance.

You’ll also get access to:

• On-demand video courses
• Alokai Docs
• Getting Started guide
• Alokai Essentials

For organizations that need additional guidance, our Professional Services team can provide tailored implementation and support.

What SLAs do you cover in the enterprise option?

99.9 % availability on average per month in accordance with the SLA. We also provide 24/7 emergency support for production projects in case of non-availability of the infrastructure.

Will my data be private and safe?

Alokai is committed to providing cloud services that are aligned with industry standards and best practices. Our cloud services are based on the Google Cloud Platform, which provides complete coverage of GDPR requirements, ensuring that customer data is kept safe and secure.